There are several things to take into consideration when choosing a commercial cleaning company. Finding the right window cleaning professional will help prolong the life and visual appeal of your building, creating curb appeal that your clients and employees will appreciate. Following are 7 questions to ask any commercial window cleaning company before hiring them.
1. What is your commercial window cleaning process?
The window cleaning process should include thoroughly and safely clean the windows inside and out, along with skylights, frames, tracks, screens, and more says Bob Pergolotti of CT Window Cleaning. In addition, if they find any problems that need to be addressed they’ll let you know.
2. How long have you been in business?
Not only ask this question – but also confirm it by checking out their website, history on yelp, etc. You may not realize it, but there isn’t a legitimate window cleaning license in existence which means that anybody can claim to be a window cleaning company.
3. Are you licensed and insured?
To the trusting consumer, commercial window cleaning seems simple enough. The company shows up, cleans, then leaves. It’s important to be aware of the potential dangers commercial window cleaners face with every project. They work with heavy ladders, razor-sharp scrapers, and more comprehensive equipment depending on may floor need to be addressed. If an accident should happen, you may very well be looking at a substantial lawsuit if the commercial window cleaning professional you hire isn’t insured (liability insurance/ workers compensation). That’s why it’s so important to ask about their liability policy prior to hiring them. Liability insurance covers damages and accidents while workers’ compensation covers any injuries or damages suffered by the window cleaning company’s employees.
4. Do your employees undergo drug testing and criminal background checks?
All their employees should be required to submit to drug testing and pass a background check before being hired. This will ensure that you don’t need to worry about theft and it will help maintain a safe and professional environment.
5. Do you have referrals in my community?
A commercial cleaning company that cares about its customers should be able to provide you with referrals in your area upon request. It’s also a good idea to check out online reviews and their website where they should be proudly displaying their testimonials.
6. Do you have a safety protocol in place?
As previously mentioned, commercial window cleaners face potential dangers associated with the job every day, dangers that can affect workers and consumers. This is why it’s a good idea to find out if the company adheres to a safety protocol. Because window cleaning is considered general labor, they need to be OSHA compliant. So, ask if the company’s employees have taken the International Window Cleaning Association’s safety certification program (i-14 standard), or something similar, that’s OSHA compliant. If they haven’t, at least ask if they follow a safety protocol in general.
7. How much does Your commercial window cleaning service cost?
Windows cleaning prices vary, depending on the size, quantity, height, and accessibility of the windows. Reputable commercial window cleaners will provide you with a free estimate, and work with you to set up maintenance schedules that meet your needs and budget.
As a consumer, you have the right to ask any questions you have before hiring a commercial window cleaning company. There’s just too much at risk if you don’t exercise due diligence.